Frequently Asked Questions

Orders and delivery

How long does delivery take?
Estimated delivery time is 10 to 20 business days after payment confirmation, depending on your location. You'll receive a tracking code by email as soon as your order ships.

How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address.

How do I track my order?
You can track your order anytime on our Track Order page, using the code sent by email.

Exchanges, returns and warranty

Can I exchange or return a product?
Yes. You have up to 30 calendar days after delivery to request an exchange or return. See all the details on our Refund Policy.

Do products have a warranty?
Yes, all Fable Store products include an extended warranty against manufacturing defects. Coverage varies by product category and is described on the product page.

Payment

What payment methods do you accept?
We accept credit card, debit card, and other payment methods available at checkout. All transactions are processed securely.

Still have questions?
Reach out to us by email at digitaljcq@gmail.com.